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Zhara CRS

Thriving in the hospitality industry would require finding the right combination between occupancy levels and ARR. The efforts negotiating contracts, rates, allotments, special offers are all focused on maximizing revenue. Zhara Central Reservation System is designed to support this need for business creativity through pricing, packaging and sales strategies. It is designed to manage all types of hotel bookings, whether made directly by guests at the main reservation centre, at the hotel or through travel agents and corporate clients.

Key highlights are;

Multi-property reservation solution
“Pay as you go” model – pay on booked room nights only!
100% Web based. Entire solution can be accessed via an internet line
Flexible contract management for travel agents, tour operators and corporate customers
Central visibility and administration with a higher speed of information flow
Set special negotiated contract rates and allotments instantly
Real time view of availability and rates
Real time performance tracking across the chain of hotels
View current/future booking volumes and compare against forecasted values
Track repeat visitors and build better customer relations

Contracts can easily be set up with specific rates, allotments, and offers. Use your performance data to negotiate better deals with travel agents. Zhara CRS will allow you to track guest preferences and pinpoint how to provide guest-centric service across multiple properties and increase the value of each stay. 
 
Zhara CRS enables efficient retrieval of rates, availability and guest related information to help your reservations agents achieve higher productivity while improving revenue opportunities.  This Net-centric solution has no upfront cost and will reduce your capital expenses and maintenance cost of self managed solutions.

Main features include

Handling all types of reservations — individual, group, company, travel agent, multi-rate, and waitlisted
Processing split charges, shared reservations, negotiated rates, and rate discounts
Multiple advance deposit methods – cash, credit card, vouchers
Defining rates for room type, room category and meal plan
Defining discounts and special offers on a varying basis
Supplements such as services and excursions
Centralized guest profile management
Real time rates and accessibility on a 24/7 basis
Varying rates according to distribution channel on different basis
Setting up MICE packages and rates
Marketing campaign management and CRM
Performance reporting on properties and distribution network

Zhara Central Reservation System will redefine your operations and will enable you to increase revenue in a multi-property environment while driving down overall cost-per-transaction.

 
     
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