Application development

Extending years of experience and domain specific expertise in Support and Maintenance Services for a global portfolio of customers, JKCS continues to meet customer demands across diverse industries ranging from Aviation, Travel, Telecommunications, Hospitality and FMCG.

JKCS Support and Maintenance Services offer a flexible support platform tailored to match specific scenarios. Our approach to support enables us to provide customers with support teams they require for assignments from third-party application maintenance and implementation to system monitoring, as well as longer-term application maintenance agreements.

Our support models include teams that offer services ranging from 8x5 to 24x7 engagements, and are backed by rigorous Service Level Agreements. By working with some of our long-standing customers since their inception, we have shaped our support initiatives to meet exact customer needs and continuously upheld the assurance of availability for critical business applications. Customers in industries such as telecommunication affirm to JKCS’ commitment to SLA adherence, while airlines continue to trust us to ensure the smooth flow of millions of passengers. From mission critical applications to smaller monitoring assignments, we provide a complete and continuous support service to our clients through both onsite as well as offshore models.

JKCS nurtures a culture of continuous learning and innovation. Together with our skilled human capital, world-class infrastructure, efficient delivery processes and expertise across a multitude of domains, JKCS is placed at the leading edge, offering tremendous cost savings to our customers.