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 Indian 5-Star Airline selects Sri Lankan Software Company
Colombo, January 05, 2009
John Keells Computer Services (JKCS) - Sri Lanka’s only specialist aviation software company - was recently selected by Kingfisher Airlines to provide it with a new passenger services solution. Kingfisher Airlines ranks as one of India’s largest privately owned airlines. It is also one of only six airlines in the world to have a “5-Star” rating from Skytrax along with Asiana Airlines, Malaysia Airlines, Qatar Airways, Singapore Airlines and Cathay Pacific Airways.
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The JKCS solution will serve many of Kingfisher Airlines’ stakeholder touch points. A single seamless administrative engine will facilitate the airline’s Internet based passenger service operations. The solution offers the right combination of technological efficiency and business process dynamism necessary to consistently deliver a safe, value-based and enjoyable travel experience in one of the largest growing economies of the world.
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As the leading private airline in India, Kingfisher Airlines serves the largest number of cities in India. Its long-haul sectors include Bangalore-London and the recently introduced Mumbai-London route. “Asia Pacific’s Top 1,000 Brands” survey in 2008 named Kingfisher the most admired airline brand in Asia-Pacific. A unique business model that focuses on a positive customer experience aimed at delighting its flyers has helped the airline stay on top. Kingfisher Airlines opted for the JKCS solution as it offers a comprehensive set of modules, features and functions that support its complex business model.
“We are proud to have been selected by Kingfisher Airlines from among a host of other top tier global aviation software providers. This shows the confidence the airline has in our ability to provide innovative solutions that will support its rapid growth plans in a highly volatile environment.” said JKCS’ CEO, Dhananjaya Chandrasekera. He went on to say that Kingfisher Airlines will be the second 5-star airline in the JKCS customer portfolio and that the company’s strategy to selectively identify and target potential customers has enabled it to carry a rich portfolio of airlines.
JKCS, which recently celebrated their 10th year in global aviation software, has steadily made a name for itself in the industry. The company has designed, developed and implemented software solutions for many global airlines ranging from full service to low cost carriers. JKCS regards the current global recession, which directly impacts the aviation industry, as an opportunity to emerge as a leading provider of technologically innovative aviation solutions that will help airlines overcome the negative impacts of such turbulent times.
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