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Since that pioneering flight in Kitty Hawk in 1903, aviation has been the most spectacular success story the world has ever known. In this epic tale, it is Full Service Carriers (FSC) that glamorized air travel for millions of passengers across the globe. In order to deliver superior customer services, full service carriers or FSCs rely on efficient and robust infrastructure.
It is the aim of JKCS to help full service airlines write the next chapter of their success story through the use of innovative IT solutions.
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The Internet is the business arena of savvy travel vendors and buyers. The JKCS IBE is a comprehensive portal that facilitates e-travel sales for airlines, travel agents, tour operators and numerous travel consortia. It encompasses an online quoting and booking engine, complete administration module and a website content management system. The IBE is ideal for airlines that are looking to take their GDS inventory online. A user-friendly reservation module allows online travel consumers to make bookings in just a few clicks. |
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IBE light enables an airline to deliver tailored booking experiences to create and strengthen online relationships. This solution offers an airline a choice of features that may be customized to the needs of its target consumers. The “flow” of the reservation can be designed to take a potential customer through the quickest route to ticket confirmation. This customized IBE option allows an airline to vary its online service experience from that of its competitors. |
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Once passengers purchase an airline ticket, the Flight Status systems allows them to track the status of the flight they are to board. When a passenger keys in the flight number, origin and destination and date they can know if the flight is on schedule, arrived or whether it is delayed. The system can be accessed via a PC or mobile phone with Web access. |
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The eCheck-in Suite enables passengers to go through the check-in process from the comfort of their home, office or even an Internet café. The result is less waiting time and much shorter queues at check-in desks. Options offered through the eCheck-In Suite include: Web check-in, Kiosk check-in, Mobile check-in and Remote check-in. With this BCBC (Bar Coded Boarding Pass) enabled check-in solution, an airline can save up to USD 5.34 per passenger. |
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J-Loyalty is a comprehensive customer loyalty system which meets the key design criteria of a successful frequent flyer program. It offers member registration, partner management, tier movements, promotions, upgrades and even a member community forum. J-Loyalty provides a complete Rules Engine that offers remarkable versatility in promotions management and a Multidimensional Reporting Universe that enables the airline to view its customers in all their multiple facets in order to devise loyalty programs that have higher turn-around. |
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JKCS has experience, expertise and success in tailor-made software solutions to the airline sector. This has given us a thorough understanding of the business, operations and infrastructure unique to the industry. These insights coupled with our technical expertise enable us to provide innovative solutions to overcome operational challenges faced by commercial airlines. Our solutions |
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JKCS provides an array of software development, maintenance and support services for selected industries. |
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Bespoke software development |
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Software products |
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Resource Augmentation Services |
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Offshore development centres |
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